Terms of Service & Legal
About This Platform
This store operates on a multi-vendor e-commerce platform built and operated by Such Software LLC. Each store on our platform is run by an independent merchant (the “Seller”) who is responsible for their own products, pricing, fulfillment, and customer service.
Such Software LLC provides the technology platform and infrastructure. We are not the seller of the products or services listed on this store. When you make a purchase, you are buying directly from the independent Seller operating this storefront.
Payment Processing
Payments are processed directly through the Seller's own payment accounts via industry-standard payment providers. The platform never holds or routes your payment — funds go directly to the Seller.
Available payment methods may include:
- PayPal — Credit cards, debit cards, and PayPal balance. Processed securely through the Seller's PayPal account.
- Credit & Debit Cards — Processed securely via Stripe through the Seller's connected Stripe account. Your card information is never stored on our servers.
- Bitcoin — Where available, cryptocurrency payments are sent directly to the Seller's Bitcoin wallet via BTCPay Server.
Your payment statement will show a charge from the Seller or their payment provider. All transactions are encrypted and processed through industry-standard secure infrastructure. We do not store your payment card details.
Customer Service & Disputes
The Seller operating this store is your primary point of contact for all order-related inquiries, including:
- Order issues and tracking
- Refund and return requests
- Product questions and complaints
- Shipping and delivery
Payment disputes and chargebacks are handled by the Seller through their payment provider (PayPal, Stripe, etc.).
For platform-related issues (technical problems, account access), contact Such Software LLC at such.software.
Returns & Refunds
Return and refund policies are set by each individual Seller. General guidelines:
- Physical products: Contact the Seller to arrange a return. Conditions and return shipping policies vary by store.
- Digital products & services: Refunds are at the Seller's discretion and evaluated on a case-by-case basis.
- Booking/service appointments: Cancellation policies are set per service. Check the booking details for specific terms.
To request a refund, contact the store directly with your order number and reason for the return.
Privacy
The platform collects only the information necessary to process your order and provide service. This includes your name, email address, shipping address, and payment information (processed securely by third-party payment providers — we do not store card numbers).
We do not sell your personal information to third parties. Your data is shared only with the Seller fulfilling your order and the payment provider processing your transaction.
Terms of Sale
By placing an order, you agree that:
- You are purchasing from the independent Seller operating this store, not from Such Software LLC.
- Product availability and pricing are set by the Seller and subject to change without notice.
- Orders may be cancelled by the Seller in cases of pricing errors, stock issues, or suspected fraud. You will be fully refunded if an order is cancelled.
- Shipping times are estimates and may vary. Neither the Seller nor Such Software LLC is liable for carrier delays.
Platform operated by Such Software LLC · such.software
Last updated: March 2026